Legal
This Membership Agreement is between you and The Defense Brief, Toronto, Ontario, Canada (info@defensebrief.ca). It applies when you buy an Individual Membership. It works together with our Terms of Use, Privacy Policy and Disclaimer.
An Individual Membership gives one person access to the member tools and content of The Defense Brief listed on our Individual Membership page, for as long as the membership is active. Monthly and annual memberships give the same access. Organization features — shared workspaces, co-branding, team administration, managed services — are not part of an individual membership and are offered separately under a signed agreement.
All prices are in Canadian dollars and are the total you pay us for each month or year. There are no additional fees from us. If your card is issued outside Canada (for example in Australia), your bank or card issuer converts the charge into your currency and may add a foreign-transaction fee; we do not set or receive those amounts.
Prices do not include sales tax, and no sales tax is currently charged on memberships. If we become required to charge GST/HST or another tax, we will tell you at least thirty (30) days before any tax is added to a renewal, and you may cancel before it applies.
Before you pay, you are shown the price, the renewal terms and a link to this agreement, and you must tick a box confirming that you accept it. You can review your choice and correct any error, or leave without paying, on the payment page before you confirm. We record the version you accepted and the date.
Your membership renews automatically at the end of each month or year, and your payment method is charged the price then in effect for your plan, until you cancel. For an annual membership, we email you a reminder before each renewal with the renewal date, the amount and how to cancel.
You can cancel at any time from Manage billing in your account settings, or by emailing info@defensebrief.ca from the address on your account.
We do not give refunds if you simply change your mind, including for an unused part of a month or year. We do give refunds:
Nothing in this agreement limits any right you have under consumer protection law that cannot be waived.
Customers in Australia. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your membership and obtain a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you are entitled to have the problem fixed within a reasonable time and, if that is not done, to cancel and obtain a refund for the unused portion. Section 15 of our Terms of Use applies.
If a renewal payment fails, we will email you and our payment processor will retry it. Your access continues while the payment is being retried. If it still cannot be collected, the membership is cancelled for non-payment and access ends. You can update your card from Manage billing.
We may change membership prices. We will email you at least thirty (30) days before a new price applies to your membership. The new price takes effect from your next renewal after that notice, and you may cancel before it applies. Price changes never apply to a period you have already paid for.
Payments are processed by Stripe. We do not store your full card number. Your card details are handled under Stripe’s terms and privacy policy.
After you join, we email you a copy of this agreement, including the price, renewal and cancellation terms, your email address and the date. You can also read and print it here at any time.
If you have access through an organization under a signed agreement, that agreement governs the organization’s access and billing instead of this one.
Billing questions: info@defensebrief.ca. The Defense Brief, Toronto, Ontario, Canada.